Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure. We also accept payment through PayPal® and Amazon®, as well as checks, money orders, and wire transfers. We accept Visa®, MasterCard®, Discover®, American Express®, and JCB®, as well as check cards and ATM cards if they are issued by one of these major credit card companies. How do I get technical support for my product? Is this a one-time purchase, or do I have to repurchase in the future? How do I request auto-renewal cancellation or refund for Coach's Eye?Ĭan I install my license on more than one machine? Can I transfer to a new computer? How can I receive my VAT/tax charge refund? What is your policy on cancelled subscriptions? When will my credit appear on my credit card? What do I do if my software key is not working? How do I get a physical CD of my downloaded product? How can I reinstall the software that I have already purchased? Why did I not receive a key for my free trial? Why is it still saying I am at the free status? I purchased the Screencast Pro subscription. How do I update my billing information for my subscriptions? How will the charge show up on my credit card?

Do I have to pay VAT/sales tax? What if I am tax-exempt?

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